Privacy Policy

Our privacy policy

Effective date: 25 May 2018

At Vis-à-Vis we want to ensure that whether as a visitor to our website and client or associate we work with you can trust that we will be upfront and transparent about what data we collect and why we collect it. Welcome to our Privacy Policy.

What do we collect?

Through using our website

When you visit our website we use cookies for anonymous analytics purposes to make sure that we are giving you the best website experience.

Cookies are little electronic data files which are stored in your brower when visiting websites. They are used to help analyse web traffic or let you know when you visit a particular site.

This website sets cookies using the third party service, Google Analytics– tracking activity in and around this website anonymously. You can check out their privacy policy here.

Through using our services

We collect the information you provide to use, for example, your name, address, email address and phone number as well as any other relevant information you give us so that we can work together.

How do we use your data?

Through using our website

  • to improve our website so that content is relevant.

Through using our services

  • to set up a contact and company record in our CRM system;
  • to provide, operate and maintain the services;
  • to process and complete transactions and send related information including transaction confirmations and invoices;
  • to manage use of the services, for example to respond to enquiries and comments and provide customer service and support;
  • to investigate and prevent fraudulent activities, unauthorised access to the services, and other illegal activities;
  • for any other purposes about which we notify customers and users.

Mailing lists

When signing up to our newsletter we collect personal information. We use the information to tell you about things you’ve asked us to tell you about; to contact you to check our records are right and also to check-in that you are happy and satisfied. We absolutely do not share or sell email lists with other organisations or businesses.

To deliver our newsletter we use a third-party provider, Mailchimp. We gather statistics around email opening and clicks using standard industry technologies to help us monitor and improve our e-newsletter. You can find out more by reading Mailchimp’s privacy notice. You are free to unsubscribe at any time by clicking on the unsubscribe link at the bottom of the newsletter emails or by emailing our data protection officer who is responsible for data protection at Vis-à-Vis.

Your rights

You are entitled to view, amend or delete the personal information that we hold. Please email a detailed request to our data protection officer who is responsible for data protection at Vis-à-Vis.

This privacy policy was written in May 2018. Further changes may be made and will be updated to this policy.